Charity Hughes, SPHR, is the vice president of human resources for the North American business for SCA Americas. She guides the strategic direction and execution of HR services and provides leadership support to the Americas organization senior business leaders. Her professional experience spans the gamut of talent management, executive coaching, change management, and organizational development. In this role, Charity has facilitated improved alignment between the various sales and marketing teams and has increased leadership awareness and focus on people strategies from succession planning to performance management. One of her most critical skills is in the area of organizational design and redesign to ensure that internal structure is aligned with a business’s strategic goals and operational plans.
Prior to joining SCA, Charity worked for some of Philadelphia’s most renowned employers including Independence Blue Cross and the University of Pennsylvania Health System. In one of her previous roles, Charity implemented a career transition and workforce readiness training program to support company restructuring and employee redeployment, saving the company over $100,000 in displacement costs for services that were formerly outsourced.
Ms. Hughes holds a fundamental belief that a life well spent is a life of service. As such, she has taught human capital development and transformational leadership to students enrolled in the University of Phoenix Online MBA program, and has served her profession as a member of the Society for Human Resource Management’s (SHRM) Organizational Development Special Expertise Panel. She has been published in SHRM’s OD Newsletter, featured on HR Today Talk Radio, has been cited in HR Magazine, she was nominated for the 2012 Delaware Valley Human Resource Person of the Year award, and is president for Philadelphia SHRM. Charity recently joined the board of Women’s Way which is the region’s largest organization focused on public education and advocacy initiatives for women and girls. She holds an M.S. in training and organizational development from Philadelphia’s Saint Joseph’s University and a Bachelor of Arts degree in Speech Communications from Pennsylvania State University. She is currently pursuing a PhD in Organization and Management with a specialization in Human Resources from Capella University. The focus of her research is emotional intelligence and leadership in the human resource profession.